Shipping and Returns

Pricing

Onya offer $20 flat rate shipping of bikes to limited areas of Canberra. Inquire in-store upon purchasing.

Returns 

Only faulty or unserviceable stock can be returned to Onya Canberra: 61 Lathlain St, Belconnen, ACT, 2617. 

Onya does not offer returns on the basis of a change of mind, or on goods which have been determined to have been used not in accordance with manufacturer guidelines and specifications.

Returns must be made directly at Onya Canberra within two weeks of purchase. The Onya team will do their best to source a new product. In instances where the identical product cannot be sourced, the Onya team may offer a refund or store credit.

Support

The Onya team are available to assist with any enquires. Please contact us:

Store: 02 6253 2149

enquiries@onyacanberra.com